We deliver, set up and dismantle our castles free of charge as part of our complete service to you. Bouncy castles are only offered within the Auckland area. Deliveries to remote locations may incur an extra fee.
Once a booking has been made you are added to our confirmed register. You will receive a call from us a day before the booking day to confirm your delivery time.
As our bouncy castles are anchored firmly they can operate on a breezy day, however if the winds are too strong we may be forced to cancel your hire (although this only happens on rare occasions).
No. Although it is preferable to anchor the bouncy castle into a grass lawn, castles can be set up on concrete surfaces but advanced notice of this is necessary as alternative weighting is required. Castles can not be set up on stony or rocky surfaces.
Bouncy castles cannot be set up near power lines, over hanging trees or sharp objects. An electrical power socket must be supplied to power the electric inflating blower that must run at all times.